Almost every product or service can be out-sourced.

Contract coffee roasting has been around for a long time, but surprisingly it is not a big market segment these days and continues to shrink due to the propensity for people wanting to enter the coffee roasting market and do it themselves.

It is also an incorrect assumption that roasting coffee beans can be relatively low-cost and simple to setup. A cheap setup is for cutting corners and doing many things by hand - but it's not sustainable, scalable or consistent. Cheap setups also produce an inferior cup that struggles to meet the high standard in our competitive Australian coffee market.

There is no doubt it must be an enormous challenge for those who wade through the hundreds of coffee brands to comprise a short-list of potential suppliers. A difficult process as everyone promises to be the best, use the best quality coffees and have amazing skills - everyone looks the same and it's hard to break apart the differences.

To achieve a truly great coffee, roasted with accurate consistency batch after batch, day after day, week after week, you should consider engaging a professional contract coffee roasting provider.

Handing over the responsibility of manufacturing great coffee beans to people who have deeply developed roasting skills, use the best-in-class equipment and source the finest quality green bean coffees frees up valuable time that can be spent at the more important areas of growing a business - improving the customer experience and outperforming your competition.

Of course, the first step is to establish trust and a relationship environment where everyone can be successful.

The decision to outsource can provide a solution to a number of business challenges:

  • establishing fixed or controllable cost structures
  • avoiding large capital investments for plant and equipment along with the expensive costs of cleaning and maintenance.
  • remove the issues relating to scalability should your business grow and expand
  • improve quality and consistency
  • address the increasing costs of gas, electricity and labour.
  • leverage a site with added features such as temperature controlled environment
  • free up time enabling a greater focus on the more important and vital role of sales, marketing and customer satisfaction without suffering from constant production conflicts.
  • create a unique product offering via custom blending or exclusive single origin coffees in the journey towards differentiation.
  • ability to access additional intellectual property that would otherwise be unavailable, expensive, considerable time-lag (it takes min. 9 months to commission new plant)
  • avoid the significant risks and issues from the initial 12 month period following new plant installation. A well known fact new plants have quality and consistency problems from operators inexperienced with the various nuances and changing conditions.
  • removes the requirements for recruiting, training and retaining staff. Labor issues have become a major problem in the hospitality and manufacturing sectors.
  • protect your intellectual property.
  • operate in a smaller business premises - you no longer need to allocate expensive floor space to house 25 tons of green beans, 15,000 cartons and 30,000 coffee bags - freeing up the area or allowing you to secure a business premises that better suits your cost profile.
  • specialized truck access areas for unloading and loading of bulk quantities. This is getting harder to achieve in many new factory estates with limited space and parking making forklift and container tasks extremely difficult.
  • we provide complete confidentiality for our contract and private label clients - obscuring the identity of the original manufacturer.

Contract roasting suits companies wishing to offer a high quality coffee product without the effort, time delays, expense and risks of developing and maintaining a quality capability.

In general terms, contract coffee roasting is viable for companies requiring quantities of greater than 5 tons per year of roasted coffee.

This service involves the development and agreement of a defined specification and the subsequent supply and delivery by us to this specification.

We currently provide Contract Roasting of premium grade brands for other coffee companies on a confidential basis.

Our coffee blends are developed in a collaborative effort with our clients so that we can prepare the finished product to the agreed and precise specification.

Please kindly note the following important criteria relating to our conditions:-

  1. Contract Coffee Roasting solutions are only available to clients that meet certain requirements such as having an existing business operation with ongoing demand for roasted coffee beans. We may ask you to demonstrate existing consumption rates or market capabilities before proceeding to develop solutions.
  2. Our services are not available to new start-up ventures due to significant levels of effort required to be invested by us upfront in create solutions. From our 15 years experience in contract coffee roasting services, we know that new coffee startup businesses have high risks of failure in terms of not being able to sell a minimum ongoing volume, or we are left stranded with stock and packaging. This might sound harsh, but it's fair and reasonable as our upfront costs are not built into ongoing product pricing (see point 1. above).
  3. We do not provide cheap or low grade coffees used in cosmetics or therapeutic products - we only work with quality specialty grade coffees.
  4. Packaging materials need to be of sufficient quality so as to be compatible with our European packaging machines. Cheap, poorly made coffee bags may be rejected or declined.
  5. Raw coffees need to be of a basic minimum quality standard. Poor grades with excessive debris are a risk of fire and damage to our equipment as well as increasing the maintenance and cleaning costs.
  6. We do not provide tours or inspections for customers before signing contracts or establishing our relationships - our facility is a secure premises used to provide services for a number of confidential clients and as such we are not able to allow visitation without a binding supply agreement in place. Once this formality is sorted, we are happy to show you our capabilities first hand. This is to protect our client's rights for confidentiality and we take this matter seriously.
  7. Under some circumstances we may engage on a supply arrangement whereby you as the customer purchase all the raw ingredients and materials and our service is fee-based for prescribed tasks. However, this type of engagement will be subject to discussion and trials as to the suitability of external sourcing meeting our minimum quality standards for raw coffee and packaging.
  8. Credit terms can be established after a proven history of reliable payment that includes a min. 3 months on time payments. No terms exceeding 30 days will be offered without appropriate security.

Drop shipping is NOT contract coffee roasting solutions.

This is not a drop-shipping service for consumers.